Team Leaders/Supervisors

Job Description

Through passion, knowledge and a contagious love of gardens we dedicate ourselves to
infusing our horticultural education and expertise with honesty and integrity.


Supervise and train the landscape crew during all assigned work: Direct activities on the job site, coordinate work flow, hands on work, and operate a variety of power equipment.

Manage and train crew members effectively, efficiently and always in a respectful manner, including ensuring that all Safety Rules and Company Policies are adhered to (including the use of PPE at all times).

Administration duties to include: Inputting employees and property hours (daily). Ensuring each crew member has been given the appropriate paperwork and has filled out and signed off where necessary.

Lead by example in all aspects of work and leadership. Work to resolve any disagreements that may arise, in a constructive manner. Work with the crew to maintain a clean and safe job site.

Conduct and facilitate weekly “Tail Gate Talks”. What went well and what didn’t. How do we improve?

Trucks and trailers are to be inspected and signed off via “PTI” daily to ensure they meet Motor Vehicle and National Safety Acts of British Columbia.

Effectively communicate with crew members and lead hands, as well as with clients to ensure job satisfaction.

Ensure that all installation work is performed in accordance with BCNLA and SoundGarden’s standards.

Ensure that all equipment/machinery safety and maintenance procedures are followed. Monitor all tools, equipment, and machinery for necessary maintenance. Keep a log so we know which machine’s are giving us trouble. Communicate so we can stay on top of it.

Understand financial aspects and implications of each job assignment.

Participate in company sponsored First Aid/CPR as well as all safety training sessions offered.


Clients: Speak in a professional and respectful manner at all times. Always use eye contact and smile when in sight. Proper Language Behaviour; under no circumstances are you allowed to swear or curse on job sites.

Crew Members: It is imperative that we treat each other with care and respect at all times. Always treat others how you wish to be treated. Respect; Zero tolerance in regards to Violence & Harassment in the workplace.

Safety: It is your responsibility to fully comply with any and all British Columbia OHSA regulations, and our Health and Safety Polices and Procedures. Personal Protective Equipment is issued to each employee. It is your duty and our policy that it be worn. That includes safety measures to help stop the spread of COVID.

SoundGarden Team: Be responsible for each other and yourselves! Every team member must take reasonable care to protect their health and safety and the safety of other persons who may be affected by the members actions or inactions at work. Report any Gross Misconduct or Potential Hazards immediately to your Manager.

Handheld Devices While Working: Is prohibited unless you are a requested to having it on your person by a supervisor. This include listening to music while you’re working.

Company Vehicles / Machinery: It is your responsibility to ensure that your vehicle/machinery and /or trailer are in safe working order. As a driver of a company vehicle, you understand that it is your responsibility to operate the vehicle in a safe manner and to drive defensively to prevent injuries and property damage. Drivers must have a valid driver’s license for the type of vehicle to be operated and keep the licenses(s) with them at all times while driving. All drivers must comply with all applicable regulations. Any driving infractions you may receive will be your own personal liability. No loud music while operating any equipment or vehicles.

Overtime Hours: Must be authorized.

Fit for work: Be prepared physically and mentally. It is your responsibility to pack enough food and water for the day. You must arrive to work wearing your assigned work uniform (including pruners), steeled toes or equivalent shoes. Baggy, ripped or stained clothing is not acceptable.

Tools and Equipment: Ensure that tools and equipment are placed neatly, in the truck, or off to the side of pedestrian walkways to ensure the safety of SoundGarden employees and the public. Tools do not lean on trucks. You must do regular maintenance and repairs as well as immediately document and notify your supervisor of any damage noticed or incurred. You must know how to safely operate power equipment such as mowers, tractors, twin-axle vehicles, chainsaws, electric clippers, sod cutters, and pruning saws. Ask if you don’t know! Ensure proper and safe use of hand tools such as shovels, rakes, pruning saws, saws, hedge and brush trimmers, and axes.

Lawn Care: Care for established lawns by mulching, aerating, weeding, grubbing, and removing thatch, and trimming and edging around flower beds, walks, and walls. Mow and edge lawns, using power mowers and edgers. Care for natural turf fields, making sure the underlying soil has the required composition to allow proper drainage and to support the grasses used on the fields.

Garden Care: Weed and cultivate, pruning along route leaving gardens weed free and ready for presentation.

Annual Maintenance: Pruning, fertilizing and “dead-heading” leaving all planters and hanging
baskets ready for presentation.

Treatments: Mix and spray or spread fertilizers, herbicides, or insecticides onto grass, shrubs and trees, using hand or automatic sprayers or spreaders. ( Done only under the supervision and guidance of your supervisor)

Planting: Plant seeds, bulbs, annuals, perennials, grass, trees and shrubs, and apply mulch for protection, using gardening tools. Proper planting techniques must be followed!

Staking: Properly attach wires from planted trees to support stakes

Landscape Design Plans: Follow planned landscaping designs to determine where to lay sod, sow grass, or plant flowers and foliage.

Debris removal: Gather and remove litter, take appropriate material to the municipal landfill.

Topsoil: Haul or spread topsoil

Irrigation: Use irrigation methods to adjust the amount of water consumption and to prevent waste, or contact Irrigation Company and report to supervisor, especially if there has been damage to the system.

Pruning: Prune and trim trees, shrubs and hedges using shears, pruners, or chain saws. Sound Garden employees are required to wear their pruners at all times during work hours.

Leaves: Rake, mulch, and compost.

Watering: Water lawns, trees and plants using portable water systems, hoses or watering cans. Restaurants may need a special adapter to access hose bib.

Property documentation: Keep accurate records of time spent on each property and any
materials used.

Leaving the site: Decorate gardens with stones and plants and always leave each site clean and ready for presentation. Provide proper upkeep of sidewalks, driveways, parking lots, fountains, planters, and other grounds features. Always treat a site like it is your own.


Manual Dexterity: The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

Stamina: The ability to exert yourself over long periods of time without getting winded or out of breath.

Static strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.

Trunk strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without ‘giving out’ or fatiguing.

Dynamic strength: The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.

Dynamic flexibility: The ability too quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

Extent flexibility: The ability to bend, stretch, or reach out with your body, arms, and/or legs.

General Physical activities: The ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Handling and moving objects: The ability to use hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Operation of vehicles, mechanized devices, or equipment: The ability to run, maneuver, navigate, or drive vehicles or mechanized equipment, such as tractors.

Limits: Know your own physical limits. Speak with your superior supervisor/Julie van Haeften, if you have injured yourself outside and/or within working hours you must fill out an incident report. This is a physical job and we will do our best to accommodate with modify tasks, this is at the discretion of the supervisor and or Julie van Haeften.


Interruptions and requests from multiple areas (daily): This is inevitable and
part of your duties to meet all deliveries trucks, equipment operators etc.

Multitasking (daily): May be asked to jump into maintenance, be positive.

Repetitive movements

Job demands versus time constraints (daily)

Periods of intense concentration when meeting deadlines and during peak periods:
Operating equipment is exhausting. Know your limits and stop if your feeling tired or frustrated and start to make mistakes.