Maintenance/Installation Team Member

Job Description

Through passion, knowledge and a contagious love of gardens we dedicate ourselves to
infusing our horticultural education and expertise with honesty and integrity.

Workers typically perform a variety of tasks as part of their job, including but not limited to any combination of the following: Weeding, mowing, trimming, planting, watering, fertilizing, digging, raking, shearing, sod laying, moving of soil, lifting over 50 lbs. regularly.



Clients: Speak in a professional and respectful manner at all times. Always use eye contact and smile when in sight. Proper Language Behaviour; under no circumstances are you allowed to swear or curse on job sites.

Crew Members: It is imperative that we treat each other with care and respect at all times. Always treat others how you wish to be treated. Respect; Zero tolerance in regards to Violence & Harassment in the workplace.

Safety: It is your responsibility to fully comply with any and all British Columbia OHSA regulations, and our Health and Safety Polices and Procedures. Personal Protective Equipment is issued to each employee. It is your duty and our policy that it be worn. That includes safety measures to help stop the spread of COVID.

SoundGarden Team: Be responsible for each other and yourselves! Every team member must take reasonable care to protect their health and safety and the safety of other persons who may be affected by the members actions or inactions at work. Report any Gross Misconduct or Potential Hazards immediately to your Manager.

Handheld Devices While Working: Is prohibited unless you are a requested to having it on your person by a supervisor. This include listening to music while you’re working.

Company Vehicles / Machinery: It is your responsibility to ensure that your vehicle/machinery and /or trailer are in safe working order. As a driver of a company vehicle, you understand that it is your responsibility to operate the vehicle in a safe manner and to drive defensively to prevent injuries and property damage. Drivers must have a valid driver’s license for the type of vehicle to be operated and keep the licenses(s) with them at all times while driving. All drivers must comply with all applicable regulations. Any driving infractions you may receive will be your own personal liability. No loud music while operating any equipment or vehicles.

Overtime Hours: Must be authorized.

Fit for work: Be prepared physically and mentally. It is your responsibility to pack enough food and water for the day. You must arrive to work wearing your assigned work uniform (including pruners), steeled toes or equivalent shoes. Baggy, ripped or stained clothing is not acceptable.

Tools and Equipment: Ensure that tools and equipment are placed neatly, in the truck, or off to the side of pedestrian walkways to ensure the safety of SoundGarden employees and the public. Tools do not lean on trucks. You must do regular maintenance and repairs as well as immediately document and notify your supervisor of any damage noticed or incurred. You must know how to safely operate power equipment such as mowers, tractors, twin-axle vehicles, chainsaws, electric clippers, sod cutters, and pruning saws. Ask if you don’t know! Ensure proper and safe use of hand tools such as shovels, rakes, pruning saws, saws, hedge and brush trimmers, and axes.

Lawn Care: Care for established lawns by mulching, aerating, weeding, grubbing, and removing thatch, and trimming and edging around flower beds, walks, and walls. Mow and edge lawns, using power mowers and edgers. Care for natural turf fields, making sure the underlying soil has the required composition to allow proper drainage and to support the grasses used on the fields.

Garden Care: Weed and cultivate, pruning along route leaving gardens weed free and ready for presentation.

Annual Maintenance: Pruning, fertilizing and “dead-heading” leaving all planters and hanging
baskets ready for presentation.

Treatments: Mix and spray or spread fertilizers, herbicides, or insecticides onto grass, shrubs and trees, using hand or automatic sprayers or spreaders. ( Done only under the supervision and guidance of your supervisor)

Planting: Plant seeds, bulbs, annuals, perennials, grass, trees and shrubs, and apply mulch for protection, using gardening tools. Proper planting techniques must be followed!

Staking: Properly attach wires from planted trees to support stakes

Landscape Design Plans: Follow planned landscaping designs to determine where to lay sod, sow grass, or plant flowers and foliage.

Debris removal: Gather and remove litter, take appropriate material to the municipal landfill.

Topsoil: Haul or spread topsoil

Irrigation: Use irrigation methods to adjust the amount of water consumption and to prevent waste, or contact Irrigation Company and report to supervisor, especially if there has been damage to the system.

Pruning: Prune and trim trees, shrubs and hedges using shears, pruners, or chain saws. Sound Garden employees are required to wear their pruners at all times during work hours.

Leaves: Rake, mulch, and compost.

Watering: Water lawns, trees and plants using portable water systems, hoses or watering cans. Restaurants may need a special adapter to access hose bib.

Property documentation: Keep accurate records of time spent on each property and any
materials used.

Leaving the site: Decorate gardens with stones and plants and always leave each site clean and ready for presentation. Provide proper upkeep of sidewalks, driveways, parking lots, fountains, planters, and other grounds features. Always treat a site like it is your own.


Manual Dexterity: The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

Stamina: The ability to exert yourself over long periods of time without getting winded or out of breath.

Static strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.

Trunk strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without ‘giving out’ or fatiguing.

Dynamic strength: The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.

Dynamic flexibility: The ability too quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

Extent flexibility: The ability to bend, stretch, or reach out with your body, arms, and/or legs.

General Physical activities: The ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Handling and moving objects: The ability to use hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Operation of vehicles, mechanized devices, or equipment: The ability to run, maneuver, navigate, or drive vehicles or mechanized equipment, such as tractors.

Limits: Know your own physical limits. Speak with your superior supervisor/Julie van Haeften, if you have injured yourself outside and/or within working hours you must fill out an incident report. This is a physical job and we will do our best to accommodate with modify tasks, this is at the discretion of the supervisor and or Julie van Haeften.


Interruptions and requests from multiple areas (daily): This is inevitable and part of your duties to meet all deliveries trucks, equipment operators etc.

Multitasking (daily): May be asked to jump into maintenance, be positive.

Repetitive movements

Job demands versus time constraints (daily)

Periods of intense concentration when meeting deadlines and during peak periods:
Operating equipment is exhausting. Know your limits and stop if your feeling tired or frustrated and start to make mistakes.